Service Design Global Conference 2015

Local experts, global presenters, organizational leadership

Event design and management for Lara Peninsula and Parsons DESIS Lab

event website

Founding of Civic Service Design office inside of the Mayor’s Office of Economic Advancement was a first in the US at a time when other governmental bodies had already taken up this practice.

How did managing the conference reveal meaningful themes in the field of service design?

What expertise did New York City have to offer the service design community in 2015?

What insights were surfaced at the conference?

For a practice that was still developing its business profile, the tension between simple synthesis and complex variety was at the fore. The motivations of leadership and the local organizing team sat across from each other on either side of this debate.

more coming soon…

I found these presentations to be particularly memorable:
Terry Iwin, Cameron Tonkinwise, Kerry Bodine, Christian Bason, Nick De Leon
Click to view recorded keynotes